American Airlin

American Airline Analysis.

American Airline Analysis. Question 1: Read the¬† articles¬†(Links to an external site.) https://www.millerjw.com/dom/gsb622online/week6/GSB622W6CombinedPDF.pdf about American Airlines. American Airlines treats some customers differently than others when they call or visit the web site. How do they get the knowledge required to do this? Question 2: Name one other example of how an airline could treat customers … Read more