Communication and Conflict Management at Karolinska University Hospital

Communication and Conflict Management at Karolinska University Hospita

Communication and Conflict Management at Karolinska University Hospital.Return to the case study Karolinska University Hospital.***attached**** In this case study, the transition team is brought together for a face-to-face retreat to decide how to resolve a number of issues.
Identify and list specific issues, then select one issue and provide a persuasive rationale for why that issues is urgent and important enough to warrant immediate consideration.
Consider the following questions:

• What communication and conflict management approaches will be most useful for addressing these issues? For instance, is collaboration the most beneficial approach for resolving a particular dilemma? Why? What are some of the potential organizational and individual barriers to this approach and other approaches?

• What tradeoffs will need to be made? What issues could be addressed simultaneously?

• What time lines and deliverables should be articulated to clarify expectations?

• How will various stakeholders be included in the decision-making process?

 

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Communication and Conflict Management at Karolinska University Hospital

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