Communication and Conflict Management at Karolinska University Hospita
Communication and Conflict Management at Karolinska University Hospital.Return to the case study Karolinska University Hospital.***attached**** In this case study, the transition team is brought together for a face-to-face retreat to decide how to resolve a number of issues.
Identify and list specific issues, then select one issue and provide a persuasive rationale for why that issues is urgent and important enough to warrant immediate consideration.
Consider the following questions:
• What communication and conflict management approaches will be most useful for addressing these issues? For instance, is collaboration the most beneficial approach for resolving a particular dilemma? Why? What are some of the potential organizational and individual barriers to this approach and other approaches?
• What tradeoffs will need to be made? What issues could be addressed simultaneously?
• What time lines and deliverables should be articulated to clarify expectations?
• How will various stakeholders be included in the decision-making process?