Discuss what happens when a provider doesn’t meet agreed upon service levels?
- Discuss what should happen when a provider doesn’t meet agreed upon service levels or has missed the minimum performance standards specified in the agreement in the Responses.
What happens if SLA expectations are not met?
Service Level Agreements (SLA) is believed to be a set of contracts that facilitates the work between a client and the service providers. The agreement is used in the cloud computing services cloud computing services whereby an organization can obtain service providers to offer information technology practices to an organization